Services marketing management : a strategic perspective/
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| Author / Creator: | Kasper, Hans. |
|---|---|
| Edition: | 2d ed. |
| Imprint: | Chichester, West Sussex, England ; Hoboken, NJ : John Wiley & Sons, c2006. |
| Description: | xvii, 554 p. ; ill. ; 26 cm. |
| Language: | English |
| Subject: | |
| Format: | Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/6323634 |
