Customer service : human capital management at selected public and private call centers : report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives /
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| Corporate author / creator: | United States. General Accounting Office. |
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| Imprint: | Washington, D.C. (P.0. Box 37050 Washington, D.C. 20013) : The Office, [2000] |
| Description: | 39 pages ; 28 cm |
| Language: | English |
| Subject: | |
| Format: | E-Resource U.S. Federal Government Document Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/6520316 |