Strategic marketing for health care organizations : building a customer-driven health system /

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Bibliographic Details
Author / Creator:Kotler, Philip.
Edition:1st ed.
Imprint:San Francisco : Jossey-Bass, c2008.
Description:xx, 556 p. : ill. ; 25 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/7529328
Hidden Bibliographic Details
Other authors / contributors:Shalowitz, Joel, 1953-
Stevens, Robert J. (Robert John), 1955-
ISBN:9780787984960 (cloth)
0787984965 (cloth)
Notes:Includes bibliographical references and index.

MARC

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245 1 0 |a Strategic marketing for health care organizations :  |b building a customer-driven health system /  |c Philip Kotler, Joel Shalowitz, and Robert J. Stevens. 
250 |a 1st ed. 
260 |a San Francisco :  |b Jossey-Bass,  |c c2008. 
300 |a xx, 556 p. :  |b ill. ;  |c 25 cm. 
336 |a text  |b txt  |2 rdacontent  |0 http://id.loc.gov/vocabulary/contentTypes/txt 
337 |a unmediated  |b n  |2 rdamedia  |0 http://id.loc.gov/vocabulary/mediaTypes/n 
338 |a volume  |b nc  |2 rdacarrier  |0 http://id.loc.gov/vocabulary/carriers/nc 
504 |a Includes bibliographical references and index. 
505 0 |a The role of marketing in health care organizations -- Defining the health care system and its trade-offs -- The health care industry and marketing environment -- Determinants of the utilization of health care services -- Strategy and market planning -- How health care buyers make choices -- Using market information systems and marketing research -- Market segmentation, targeting, positioning, and competition -- Shaping and managing product and service offerings -- Developing and branding new offerings -- Pricing strategies and decisions in health care -- Designing and managing health care marketing channels -- Designing and managing integrated marketing communications -- Personal marketing communications: word-of-mouth, sales, and direct marketing -- Organizing, implementing, and controlling marketing. 
650 0 |a Medical care  |z United States  |x Marketing. 
650 1 2 |a Marketing of Health Services  |x methods  |z United States. 
650 2 2 |a Consumer Satisfaction  |z United States. 
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651 7 |a United States.  |2 fast  |0 http://id.worldcat.org/fast/fst01204155 
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700 1 |a Stevens, Robert J.  |q (Robert John),  |d 1955-  |0 http://id.loc.gov/authorities/names/n2007185439  |1 http://viaf.org/viaf/262905785 
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