Beyond the ultimate question : a systematic approach to improve customer loyalty /

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Bibliographic Details
Author / Creator:Hayes, Bob E., 1963-
Imprint:Milwaukee, Wis. : ASQ Quality Press, 2009.
Description:xxxiii, 396 p. : ill. ; 24 cm.
Language:English
Subject:
Format: E-Resource Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/7840193
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ISBN:9780873897723 (alk. paper)
0873897722 (alk. paper)
Notes:Includes bibliographical references and index.

Regenstein, Bookstacks

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Holdings details from Regenstein, Bookstacks
Call Number: HF5415.525 .H39 2009
c.1 Available Loan period: standard loan  Scan and Deliver Request for Pickup Need help? - Ask a Librarian