Taming the search-and-switch customer : earning customer loyalty in a compulsion-to-compare world /
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| Author / Creator: | Griffin, Jill. |
|---|---|
| Edition: | 1st ed. |
| Imprint: | San Francisco, CA : Jossey-Bass, c2009. |
| Description: | 1 online resource. |
| Language: | English |
| Subject: | |
| Format: | E-Resource Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/7999773 |
