Protecting main street : measuring the customer experience in financial services for business and public policy /

Protecting main street : measuring the customer experience in financial services for business and public policy /

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Bibliographic Details
Author / Creator:	Lubin, Paul C.
Imprint:	New York : Routledge, 2011.
Description:	xvi, 109 p. : ill. ; 24 cm.
Language:	English
Subject:	Consumer credit -- United States. Mortgage loans -- United States. Bank loans -- United States. Financial institutions -- Customer services. Bank loans. Consumer credit. Financial institutions -- Customer services. Mortgage loans. United States.
Format:	Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/8136498

Hidden Bibliographic Details
ISBN:	9780415996013 (hardback : alk. paper) 0415996015 (hardback : alk. paper) 9780203841983 (ebook) 0203841980 (ebook)
Notes:	Includes bibliographical references and index.

Regenstein, Bookstacks

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Call Number:	HG3756.U54 L83 2011
c.1	Available Loan period: standard loan Scan and Deliver Request for Pickup Need help? - Ask a Librarian