|
|
|
|
| LEADER |
00000cam a2200000 a 4500 |
| 001 |
8136498 |
| 003 |
ICU |
| 005 |
20110207171800.0 |
| 008 |
100415s2011 nyua b 001 0 eng |
| 010 |
|
|
|a 2010013767
|
| 020 |
|
|
|a 9780415996013 (hardback : alk. paper)
|
| 020 |
|
|
|a 0415996015 (hardback : alk. paper)
|
| 020 |
|
|
|a 9780203841983 (ebook)
|
| 020 |
|
|
|a 0203841980 (ebook)
|
| 035 |
|
|
|a 8136498
|
| 035 |
|
|
|a 2010013767
|
| 035 |
|
|
|a (OCoLC)526106434
|
| 040 |
|
|
|a DLC
|c DLC
|d YDX
|d BTCTA
|d YDXCP
|d UtOrBLW
|
| 043 |
|
|
|a n-us---
|
| 050 |
0 |
0 |
|a HG3756.U54
|b L83 2011
|
| 082 |
0 |
0 |
|a 332.1/70688
|2 22
|
| 100 |
1 |
|
|a Lubin, Paul C.
|0 http://id.loc.gov/authorities/names/n2010022841
|1 http://viaf.org/viaf/120442898
|
| 245 |
1 |
0 |
|a Protecting main street :
|b measuring the customer experience in financial services for business and public policy /
|c Paul C. Lubin.
|
| 260 |
|
|
|a New York :
|b Routledge,
|c 2011.
|
| 300 |
|
|
|a xvi, 109 p. :
|b ill. ;
|c 24 cm.
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
|0 http://id.loc.gov/vocabulary/contentTypes/txt
|
| 337 |
|
|
|a unmediated
|b n
|2 rdamedia
|0 http://id.loc.gov/vocabulary/mediaTypes/n
|
| 338 |
|
|
|a volume
|b nc
|2 rdacarrier
|0 http://id.loc.gov/vocabulary/carriers/nc
|
| 504 |
|
|
|a Includes bibliographical references and index.
|
| 650 |
|
0 |
|a Consumer credit
|z United States.
|
| 650 |
|
0 |
|a Mortgage loans
|z United States.
|0 http://id.loc.gov/authorities/subjects/sh2008107951
|
| 650 |
|
0 |
|a Bank loans
|z United States.
|0 http://id.loc.gov/authorities/subjects/sh2007101812
|
| 650 |
|
0 |
|a Financial institutions
|x Customer services.
|
| 650 |
|
7 |
|a Bank loans.
|2 fast
|0 http://id.worldcat.org/fast/fst00826704
|
| 650 |
|
7 |
|a Consumer credit.
|2 fast
|0 http://id.worldcat.org/fast/fst00876277
|
| 650 |
|
7 |
|a Financial institutions
|x Customer services.
|2 fast
|0 http://id.worldcat.org/fast/fst00924645
|
| 650 |
|
7 |
|a Mortgage loans.
|2 fast
|0 http://id.worldcat.org/fast/fst01026596
|
| 651 |
|
7 |
|a United States.
|2 fast
|0 http://id.worldcat.org/fast/fst01204155
|
| 903 |
|
|
|a HeVa
|
| 929 |
|
|
|a cat
|
| 999 |
f |
f |
|i 92cab920-4f5e-5c3b-b7ad-735c18efb925
|s 57945a21-f4ae-5b65-8182-d6cc1b112a25
|
| 928 |
|
|
|t Library of Congress classification
|a HG3756.U54 L83 2011
|l JRL
|c JRL-Gen
|i 1249331
|
| 927 |
|
|
|t Library of Congress classification
|a HG3756.U54 L83 2011
|l JRL
|c JRL-Gen
|e PRSO
|b 099583508
|i 8814404
|
