Crucial conversations : tools for talking when stakes are high /

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Bibliographic Details
Imprint:	New York : McGraw-Hill, c2002.
Description:	1 online resource (xv, 240 p.) : ill.
Language:	English
Subject:	Interpersonal communication. Interpersonal relations. Interpersonal communication. Interpersonal relations.
Format:	E-Resource Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/8532805

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Other authors / contributors:	Patterson, Kerry, 1946-
Notes:	Includes bibliographical references (p. 229) and index. Description based on print version record.
Other form:	Print version: Crucial conversations. New York : McGraw-Hill, c2002

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