Crucial conversations : tools for talking when stakes are high /
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Imprint: | New York : McGraw-Hill, c2002. |
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Description: | 1 online resource (xv, 240 p.) : ill. |
Language: | English |
Subject: | |
Format: | E-Resource Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/8532805 |
Physical Description: | 1 online resource (xv, 240 p.) : ill. |
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Bibliography: | Includes bibliographical references (p. 229) and index. |