Crucial conversations : tools for talking when stakes are high /

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Bibliographic Details
Imprint:New York : McGraw-Hill, c2002.
Description:1 online resource (xv, 240 p.) : ill.
Language:English
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Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/8532805
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Other authors / contributors:Patterson, Kerry, 1946-
Notes:Includes bibliographical references (p. 229) and index.
Description based on print version record.
Other form:Print version: Crucial conversations. New York : McGraw-Hill, c2002
Description
Physical Description:1 online resource (xv, 240 p.) : ill.
Bibliography:Includes bibliographical references (p. 229) and index.