Uncommon service : how to win by putting customers at the core of your business /

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Bibliographic Details
Author / Creator:Frei, Frances.
Imprint:Boston, Mass. : Harvard Business Review Press, c2012.
Description:x, 247 p. : ill. ; 24 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/8682634
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Other authors / contributors:Morriss, Anne.
ISBN:9781422133316 (alk. paper)
1422133311 (alk. paper)
Notes:Includes bibliographical notes (p. [227]-231) and index.