Cruise management : information and decision support systems /

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Bibliographic Details
Imprint:	Wiesbaden : Gabler Verlag, c2012.
Description:	1 online resource (xi, 249 p.)
Language:	English German
Subject:	Cruise lines -- Management -- Congresses. Management information systems -- Congresses. Decision support systems -- Congresses. Decision support systems. Economics. Management information systems. Marketing. Conference papers and proceedings.
Format:	E-Resource Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/8871813

Hidden Bibliographic Details
Other authors / contributors:	Papathanassis, Alexis.
ISBN:	9783834971593 (electronic bk.) 3834971596 (electronic bk.) 9783834932723
Notes:	Includes bibliographical references. Text in English and German.
Summary:	Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators' back-offices and for cruisers' consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous d

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