Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work /

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Bibliographic Details
Imprint:	New York : Routledge, 2013.
Description:	1 online resource.
Language:	English
Series:	Organization and management series
Subject:	Nonverbal communication in the workplace. Employees -- Attitudes. Customer relations. Interpersonal relations. Psychology, Industrial. Customer relations. Employees -- Attitudes. Interpersonal relations. Nonverbal communication in the workplace. Psychology, Industrial.
Format:	E-Resource Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/9128866

Hidden Bibliographic Details
Other authors / contributors:	Grandey, Alicia. Diefendorff, James. Rupp, Deborah E., 1975-
ISBN:	0203100859 (electronic bk.) 9780203100851 (electronic bk.) 9781848729490 (hardback) 1848729499 (hardback)
Notes:	Includes bibliographical references and indexes. Description based on print version record.
Other form:	Original 9781848729490 1848729499

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