Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work /

Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work /

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Bibliographic Details
Imprint:New York : Routledge, 2013.
Description:1 online resource.
Language:English
Series:Organization and management series
Subject:
Nonverbal communication in the workplace.
Employees -- Attitudes.
Customer relations.
Interpersonal relations.
Psychology, Industrial.
Customer relations.
Employees -- Attitudes.
Interpersonal relations.
Nonverbal communication in the workplace.
Psychology, Industrial.
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/9128866
Hidden Bibliographic Details
Other authors / contributors:Grandey, Alicia.
Diefendorff, James.
Rupp, Deborah E., 1975-
ISBN:0203100859 (electronic bk.)
9780203100851 (electronic bk.)
9781848729490 (hardback)
1848729499 (hardback)
Notes:Includes bibliographical references and indexes.
Description based on print version record.
Other form:Original 9781848729490 1848729499

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